Alcani is owned by Denis Deslongchamps and was incorporated in 1992 under a federal chart.
Denis Deslongchamps graduated in 1976 from Université de Montréal’s Ecole Polytechnique in Industrial Engineering and has worked in the telecommunication field since 1984.
To complete his education, he obtained the following Cisco certifications: Cisco Certified Network Associate, Cisco Certified Design Associate, Cisco Certified Design Professional and Cisco Certified Network Professional Voice.
Denis Deslongchamps has participated in many seminars of Info Telecom, organized each year in April.
- Implementation of IP telephony, in 2012.
- Hosted contact centres, in 2013.
- Implementation of a multi-media contact centre at VIA Rail in April of 2016 and 2017.
Alcani has done projects with all the major manufacturers of unified communications, telephony and contact centres: Genesys-Interactive Intelligence, Cisco, Avaya-Nortel, Mitel, NEC.